Support Service Provider in Queensland & NSW

Our Mission

At Vivendi, our mission is to create a world where compassion guides every action, independence is celebrated, and every individual is empowered to live life on their own terms.

We believe in walking alongside people—not in front, not behind—because every journey is unique. We see strength in every choice, freedom in every step, and limitless potential in every person.

We are driven by the belief that true support uplifts, not just provides. It listens, adapts, and inspires. And while the path to equality, dignity, and opportunity for all is ongoing, we are committed to making it more open, inclusive, and empowering—every single day.

Because at Vivendi, it’s not just about care—it’s about possibility.

Home Support

Social and Community Participation

High-Intensity Care

Employment

How it works

Your goals, your journey – with support that walks beside you

Step 1: Initial Contact

Call us at 0493 595 412 and let’s discuss your NDIS journey. Our compassionate team will listen to your needs and explore how we can best support you in reaching your goals

Step2: Your Personal Meeting

We’ll schedule a one-on-one meeting to fully understand your needs and aspirations. Together, we’ll explore your NDIS plan and discuss how our support can help you achieve your goals.

Step 3: Agreement & Planning

After our discussion, we’ll develop a comprehensive service agreement that reflects your needs and NDIS plan objectives. Together we’ll create a detailed plan to start bringing your goals to life.

Step 4: Partnership in Action

Once your plan is in place, our dedicated team begins working with you to achieve your goals. We maintain regular contact and continuously adapt our support to help you progress and reach new milestones in your journey.

Ready to start your independence journey?

Trustworthy and reliable team members

24/7 Professional Services

Responsibility with Affordable Prices

Frequently Asked Questions

What is NDIS?

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life. 

The NDIS also connects anyone with disability to services in their community.

This includes connections to doctors, community groups, sporting clubs, support groups, libraries and schools, as well as providing information about what support is provided by each state and territory government.

The NDIS now supports over 500,000 Australians with disability to access the services and supports they need.

This includes supporting approximately 80,000 children with developmental delay, ensuring they receive supports early so that they achieve the best outcomes throughout their lives.

How the NDIS works?

Answer some simple questions to see if you may be able to apply for the NDIS. These questions are just a guide, the final decision about eligibility is up to the NDIA.

Age requirements:
Are you aged between 9 and 65?

Residence requirements:
Are you an Australian citizen, permanent resident, or Protected Special Category Visa holder?
Do you live in Australia?

Disability requirements:
Do you have a disability caused by a permanent impairment?
Do you usually need disability-specific supports to complete daily life activities?

Early intervention requirements:
Do you need some supports now to reduce your future need for support?
Do you need some supports now for your family to build their skills to help you?

Easy Read: How the NDIS can help (PDF 5.46MB)

Factsheet: Applying to the NDIS (DOCX 294KB)

How do I apply?

If you think you are eligible for the NDIS, you can: 

  • contact your local NDIS Office or local NDIS partner and ask them to support you to connect with local disability supports or apply to the NDIS if eligible. 
  • phone the NDIS on 1800 800 110 to be supported to apply to the NDIS.

If you do not have access to a partner in your area, we recommend you contact the National Contact Centre on 1800 800 110 to be supported to apply to the NDIS.

download and complete the NDIS Access Request Form (PDF 1MB) on your computer and email it to enquiries@ndis.gov.au with supporting information (PDF 244KB)

download the NDIS Access Request Form (PDF 1MB) on your computer, print it out, and mail it to PO Box 700, Canberra, ACT 2601 with supporting information (PDF 244KB)

Supports funded by the NDIS

From 3 October, participants will only be able to use their NDIS funds for items listed as approved supports. There is also a list of things NDIS funding cannot be used for. In some circumstances participants may be able to request a substitution from the replacement support list.

Easy Read – Supports that are NDIS supports (PDF 6.2MB).
Easy Read – Supports that are not NDIS supports (PDF 3.8MB).
Easy Read – Replacement supports (PDF 2.7MB)

Proud Member of & Partnered with

Vivendi acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present.